Privacy Policy

Privacy Policy

At Chinook Winds Casino Resort, we value the trust you place in us when sharing your personal data with us. This Privacy Policy outlines how we collect, use, store, and share your information to provide a secure and enjoyable experience at our resort.

Data Collection

When visiting our website or creating an account on-site, we may ask for various types of personally identifiable information (PII), such as:

• Name
• Email address
• Phone number
• Physical address
• Date of birth

We also collect non-personally identifiable information through the use of cookies and similar technologies. This includes browser type, operating system, device identifiers, and other technical details.

Data Use

The primary purpose for collecting PII is to provide a personalized experience tailored to your preferences and stay with us. We may use this data:

• To communicate about our resort services, promotions, or events
• To process transactions related to hotel bookings or purchases at the casino floor
• For customer service purposes, such as responding to inquiries or resolving issues

Data Storage

Your PII is stored securely in our databases, which are protected by physical and digital safeguards. Access is restricted to authorized personnel who need it to perform their job functions.

Sharing Your Information

We may share your information with third-party service providers engaged for services such as:

• Marketing and advertising
• Customer support and relations
• Security incident response

In all cases, we ensure that the data recipient adheres to our stringent privacy standards and does not use or disclose your PII beyond what is necessary.

Security Measures

To safeguard against unauthorized access, theft, loss, damage, or disclosure of your information:

• We use encryption protocols (HTTPS/TLS) for secure browsing
• Our databases are regularly backed up and stored off-site in secure environments
• Access controls ensure authorized personnel only can view or modify data

Your Rights

As a valued guest, you have the right to request access to and rectification of your PII. You may also choose not to participate in our marketing activities.

To exercise these rights:

1. Provide clear identification as the account holder.
2. Specify which data points require modification or deletion.

Children's Online Privacy

We do not intentionally collect personal information from children under 18 years old without consent of a parent or guardian.

Changes to This Policy

As we continuously strive for excellence, our policies and practices may evolve over time. We reserve the right to update this policy at any moment, adhering always to applicable laws and regulations regarding data protection.

Your continued use of our services after updates will be considered as acceptance of the new terms outlined in the revised policy.